Huggies Forum

  1. home
  2. Baby Forum
  3. General Baby Topics
  4. General Discussion
  5. So happy I went with an Iphone!!!

So happy I went with an Iphone!!! Lock Rss

In the past I have worked for plenty of phone companies: FoneZone, Telstra and Optus, so I have seen my fair share of phone faults the and LONGGGGGG process in handling them -sending them away, waiting 1-3weeks for it to come back...alot of the time, no fixed!!!

When I upgraded last time I wasn't sure whether to go Apple again, then just did out of convenience!

well on the weekend my phones microphone just randomly stopped working (people couldn't hear me when i spoke) I was going to take it back to Optus to for them to send it away but decided to drop into the Apple today for them to look at it.

Well the Apple 'Genius' had a look, said yep it's stuffed and gave me a new phone at no cost!!!! how awesome is that!!!! VERY HAPPY....and no waiting!!!!!!



That's awesome! The last two phones I had when I purchased it outright..had to take it back after a month to get repaired! <img src='https://www.huggies.com.au/forum/public/style_emoticons/<#EMO_DIR#>/dry.gif' class='bbc_emoticon' alt='<_<' /> Both were from Allphones too!

My df has got me an Iphone4S for my upcoming bday..my first smartphone laugh Love my man wub
That is unreal!! You never hear stories like that smile

Jas, you will love your iPhone- there's nothing I can't do on it!! Love it








In the past I have worked for plenty of phone companies: FoneZone, Telstra and Optus, so I have seen my fair share of phone faults the and LONGGGGGG process in handling them -sending them away, waiting 1-3weeks for it to come back...alot of the time, no fixed!!!

When I upgraded last time I wasn't sure whether to go Apple again, then just did out of convenience!

well on the weekend my phones microphone just randomly stopped working (people couldn't hear me when i spoke) I was going to take it back to Optus to for them to send it away but decided to drop into the Apple today for them to look at it.

Well the Apple 'Genius' had a look, said yep it's stuffed and gave me a new phone at no cost!!!! how awesome is that!!!! VERY HAPPY....and no waiting!!!!!!


Wow that's great service. What apple store was it???



Wow that's great service. What apple store was it???


It was the Newcastle- Charlestown one smile



I have had multiple apple products replaced under warrantee, the only thing to watch out for is was it brand new in a sealed box or did they replace it with a 'reconditioned' phone? Under there t&c on they can choose to give you a new one, or a 'reconditioned' one.

In saying that, I have always found apples customer service fantastic grin

mummy of two

I love Apple. Their customer service is awesome. I dropped my iphone 4s. My own fault. The whole back of the phone smashed and had a giant crack, not only that but due to the damage the phone totally stopped working. I went to Apple, was totally honest with them and fully expected to either pay for a replacement phone or for a repair. To my amazement the lovely Genius at Apple REPLACED my phone for FREE. smile smile smile
Sign in to follow this topic