Sorry, this promotion has closed.
The Huggies Pull-Ups Toilet Training Starter Kit Offer has been extended until 16 December 2011 or when all Huggies Pull-Ups Toilet Training Starter Kits have been claimed (whichever is the earlier).
Making the transition from nappies to underwear can be daunting for little ones. That’s why we are delighted to introduce the Huggies Pull-Ups® Toilet Training Starter Kit offer valued at $70.
Our Starter Kit has been designed to include the tools to help you and your child make the transition a little easier.
Your child will love the cute Disney themes and what better way to introduce them to toilet training than with the colourful Cars 2 characters and beautiful Disney Princess.
Each Starter Kit includes:
- 3-in-1 potty trainer – delux potty which can be used in 3 ways; potty system, training seat and steeping stool
- Pull-Ups® toilet training guide – contains lots of toilet training tips, Disney progress chart & certificate with fun stars stickers
There are 900 Cars 2 kits and 900 Disney Princess kits available to claim from 10 October to 16 December or WHILE STOCKS LAST. Maximum of 1 Starter Kit per household.
How to enter
- Purchase 4 Huggies Pull-Ups® products and collect the barcodes. Ensure you have an original purchase receipt evidencing purchase of at least one Pull-Ups® product purchased during 10/10/2011 and 16/12/2011.
- If you are already a Huggies club member, sign in to the Huggies site to download the claim form. If you are not a Huggies club member join now by entering your details below.
- Download and print the claim form from the “Promotions” section of your “My Huggies” page.
- Mail your barcodes, purchase receipt, completed claim form to the address specified on the claim form, plus $12.00 for postage and handling (inc GST).
- Payment can be done by credit card, cheque or money order. Please note that cash will NOT be accepted.
This promotion closed on 16 December 2011 or while stocks last.
Terms and Conditions
Huggies Pull Ups Toilet Training Starter Kit Offer
Conditions of Offer – Amended 30 November 2011
1. Information on how to claim the Huggies Pull-Ups Toilet Training Starter Kit (Pull-Ups Kit) forms part of these Conditions of Offer. Submission of a claim in this Pull-Ups Kit Offer (Offer) is deemed to be an acceptance of these Conditions of Offer.
2. Offer commences 10 October 2011 at 00:01 AEST. Offer closes last mail received 16 December 2011 or when all Pull-Ups Kits have been claimed (whichever is the earlier) (Offer Period).
3. Offer is open to New Zealand residents who are members of the Huggies Baby Club or Huggies Mum To Be Club. Persons under 18 years, employees (and their immediate families) of the Promoter, or agencies or companies associated with this Offer, are ineligible to claim.
4. To claim a Pull-Ups Kit:
(1) Collect 4 original barcodes from any Huggies Pull-Ups Toilet Training Pants (Promotional Product) (packs must be purchased in New Zealand). At least one (1) of the barcodes must be from a Promotional Product purchased during the Offer Period.
(2) At lease one purchase of the Promotional Product must be made during the Promotional Period and a copy of the purchase receipt for that purchase must be sent to the Promoter with the completed Claim Form;
(3) How to obtain a Pull-Ups Kit claim form (Claim Form):
(a) Log on to www.huggies.co.nz and join the Huggies? Baby Club or Huggies Mum To Be Club (or log in if you are already a member) and go to the Pull-Ups Kit promotional page; or
(b) Call the promotional support line on 0800 845 623 if you do not have internet access (Local Call).
(4) Complete all details requested on the Claim Form, including your choice of Girl Design (Princesses) Pull-Ups Kit or Boy Design (Cars 2) Pull-Ups Kit.
(5) Make payment of NZ$12.00 (which includes postage, handling and GST) by:
(a) Providing your completed credit card details on the Claim Form; or
(b) Attaching a cheque or money order payable to ‘Huggies Pull-Ups Toilet Training Starter Kit Offer’ to the Claim Form. Note: cash will not be accepted.
(6) Send the completed Claim Form, original barcodes, product purchase receipt and payment in a stamped envelope to ‘Huggies Pull-Ups Toilet Training Starter Kit Offer’, PO Box 56 612, Dominion Road, Auckland, 1446.
5. A maximum of one (1) Pull-Ups Kit can be claimed per household during the Offer Period.
6. Entries are deemed to be received at the time of receipt by the Promoter. Records of the Promoter are final and conclusive as to time of receipt.
7. There are 900 Girl Design (Princesses) Pull-Ups Kits and 900 Boy Design (Cars 2) Pull-Ups Kits available to be claimed. A total of 1,800 Pull-Ups Kits are available to be claimed. The Promoter will issue a Pull-Ups Kit for each valid claim received until all 1,800 Pull-Ups Kits have been claimed. The claimant may select a Pull-Ups Kit of their choice. If their Pull-Ups Kit choice is not available the claimant will receive the alternative Pull-Ups Kit if they selected this option on the Claim Form. If their Pull-Ups Kit choice is not available and the claimant did not select to receive the alternative Pull-Ups Kit, the claimant’s claim form, Purchase Barcodes and payment will be returned. Each Pull-Ups Kit is valued at NZ$70 RRP. There will be a running tally of remaining Pull-Ups Kits available to be claimed on www.huggies.co.nz or by calling the promotional support line on 0800 845 623. The accuracy of the running tally depends on when the stock count is undertaken, and may not be wholly accurate.
8. Each Pull-Ups Kit contains one (1) Disney 3 in 1 Potty Trainer and one (1) Huggies Pull-Ups Toilet Training Guide.
9. The Pull-Ups Kit is not transferable and cannot be exchanged or redeemed for cash.
10. The value of the Pull-Ups Kit is accurate at the time of printing, and no responsibility is accepted for any variation in the value of the Pull-Ups Kit after that date. The Promoter retains the right to substitute any item in the Pull-Ups Kit with an alternative product of equal or greater value (including where any item in the Pull-Ups Kit is unavailable). The images on the Pull-Ups Kits may vary slightly to the images on the Pull-Ups Kits featured on the promotional material associated with the Promotion.
11. Claimants should allow approximately 6-8 weeks for delivery of the Pull-Ups Kit.
12. The Promoter and its associated agencies or companies accept no responsibility for lost, late, stolen, damaged or misdirected claims.
13. In the event that a claim is received after stock of the Pull-Ups Kits have been exhausted or after the closing date of the Offer, the original Claim Form, money order or cheque, barcodes and purchase receipt will be returned to the claimant by mail. The Promoter accepts no responsibility for money orders that cannot be cashed and the Promoter recommends that claimants, where applicable, retain money order stubs.
14. The Promoter may dispose of any Pull-Ups Kits remaining at the close of the Offer in any manner it determines (including setting new conditions for claiming the remaining stock of Pull-Ups Kits).
15. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained as a result of the Offer or receiving, taking or using the Pull-Ups Kit except for any liability which cannot be excluded by law. Each item of the Pull-Ups Kit must be used in accordance with the manufacturer’s specifications.
16. If for any reason this Offer is not capable of running as planned, the Promoter reserves the right in its discretion to modify the Conditions of Offer.
17. If any act or omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Conditions of Offer, the Promoter will not be liable for any failure to perform or delay in performing its obligation and the Promoter reserves the right (subject to any applicable law) to cancel, terminate, modify or suspend the Offer.
18. Any tax liability arising as a result of receiving the Pull-Ups Kit is the responsibility of the claimer.
19. The Promoter reserves the right to validate and check the authenticity of claims and barcodes, and to disqualify any claimant for tampering with the claim process. Any claim made with stolen, forged, mutilated or tampered with Claim Forms or barcodes will be deemed void.
20. All claims and entries become the property of the Promoter. The Promoter requires your personal information in order to conduct the Offer. If you do not provide the mandatory personal information requested then you will not be able to take part in the Offer. By entering this Offer, each claimant is taken to consent to the Promoter using the claimant’s personal information to administer the Offer and disclosing the claimant’s personal information to organisations that assist the Promoter with administering the Offer, and to third parties as required by law. The Promoter is bound by the information privacy principles in the Privacy Act 1993 (New Zealand) and by entering the Offer, the claimant is taken to consent to the Promoter’s privacy policy (which is available on request). By entering into this Offer, each claimant also consents to the Promoter using their personal information for future marketing purposes, unless otherwise advised by the claimant. A claimant may access and correct any personal information held by the Promoter, upon request to the Promoter.
21. The Promoter is Kimberly-Clark Australia Pty. Limited. Company number 510900. Level 1, 86 Plunket Avenue, Manukau City, Auckland, New Zealand Tel: 9 250 2500
22. These Conditions of Offer are governed by the laws of New Zealand.
23. These conditions of offer were amended effective 30th November 2011 to extend the offer until 16 December 2011.
Frequently Asked Questions
General questions about claiming Huggies Pull-Ups® Toilet Training Starter Kits
Q. When should I send in my claim?
A. You should send in your claim form as soon as you have collected your barcodes. The offer closes last mail on 16 December 2011 or when all 1800 HUGGIES PULL-UPS® Toilet Training Starter Kits have been redeemed.
Q. Can I send in receipts instead of barcodes?
A. No, only barcodes will be accepted.
Q. Can I pay the postage and handling in cash?
A. We don’t accept cash as it is not a secure way to send payment through the post. You can choose to pay either by credit card (by completing your card details on the claim form ), by including a money order or cheque (made out to “HUGGIES PULL-UPS® Toilet Training Starter Kit Offer”) when you post your claim form.
Q. What methods of payment are available?
A. Personal cheque and bank cheque (made payable to “Huggies Pull-Ups Toilet Training Starter Kit Offer”) and credit card (VISA, MasterCard, American Express, and Diners Card) are accepted. Cash is not accepted.
Q. How many HUGGIES PULL-UPS® Toilet Training Starter Kits can I claim?
A. The offer is limited to 1 HUGGIES PULL-UPS® Toilet Training Starter Kit per household.
Q. I don’t want to become a HUGGIES® Club member – can I claim anyway?
A. You must become a HUGGIES® Club member in order to claim a HUGGIES PULL-UPS® Toilet Training Starter Kit.
Q. When will I receive my HUGGIES PULL-UPS® Toilet Training Starter Kit?
A. Please allow up to 6 weeks from the time we receive your claim form before you receive your HUGGIES PULL-UPS® Toilet Training Starter Kit. If it has been longer than this, you can call our promotional support line on 0800 845 623 to check on the status of your claim.
Q. What happens if I send in my barcodes and there are no HUGGIES PULL-UPS® Toilet Training Starter Kits left?
A. As long as we have all your contact details we can return these to you. Also make sure that your HUGGIES® Club profile is up-to-date with your contact details.
Q. Is this offer only open to NZ residents?
A. This offer is only available to NZ residents. Australia is running a similar offer, see www.huggies.com.au for details.
Questions about Barcodes
Q. Can I use HUGGIES® Nappies, HUGGIES® Nappy-Pants, HUGGIES® Wipes, HUGGIES® Change Mats, HUGGIES LITTLE SWIMMERS® Swimpants or DRYNITES® Pyjama Pants barcodes?
A. No, only barcodes from HUGGIES PULL-UPS® Toilet Training Pants packs can be used for HUGGIES PULL-UPS® Toilet Training Starter Kit offer. Barcodes from HUGGIES® Nappies, HUGGIES® Nappy-Pants, HUGGIES® Wipes, HUGGIES® Change Mats, HUGGIES LITTLE SWIMMERS® Swimpants or DRYNITES® Pyjama Pants cannot be used.
Q. I recently went overseas and I brought back a pack of HUGGIES PULL-UPS® Toilet Training Pants – can I use this barcode in the offer?
A. No, only barcodes from NZ packs of HUGGIES PULL-UPS® Toilet Training Pants are accepted in this offer.
Questions about Claim Forms
Q. Can I photocopy my claim form and pass a copy to my friend?
A. Yes, you can photocopy the claim form, but each claim must be sent in with 4 original Pull-Ups barcodes.
Q. I am having difficulty downloading the claim form from the Huggies website.
A. The claim form is available to download by all Huggies club members. If you have trouble downloading, please call our promotional support line on 0800 845 623 and we can send one out to you.
Q. My friend really wants to claim a HUGGIES PULL-UPS® Toilet Training Starter Kit but she doesn’t have internet access
A. You can photocopy a blank claim form for her, or ask your friend to call our promotional support line on 0800 845 623 and we can send a claim form out to her.
Questions about the Huggies Pull-Ups® Toilet Training Starter Kit
Q. What does the HUGGIES PULL-UPS® Toilet Training Starter Kit contain?
A. Each HUGGIES PULL-UPS® Toilet Training Starter Kit contains:
- 1 × 3-in-1 potty trainer
- 1 x HUGGIES PULL-UPS® Toilet Training Guide
Q. I have requested a specific design. What happens if you run out of my first choice?
A. If you opted to receive an alternative design on your claim form, this will be sent to you. If you opted not to receive an alternative design, your claim will not be processed and your claim form, barcodes and payment will be posted back to you.
Q. I have a problem with one of the items from my HUGGIES PULL-UPS Toilet Training Starter Kit.
A. If you have any issues with any item from your HUGGIES PULL-UPS Toilet Training Starter Kit, you should contact our promotional support line on 0800 845 623.
Q. I have a question about my HUGGIES PULL-UPS Toilet Training Starter Kit.
A. If you have any questions with any item from your HUGGIES PULL-UPS Toilet Training Starter Kit, you should contact our promotional support line on 0800 845 623.
Getting Further Information about the Huggies Pull-Ups® Toilet Training Starter Kit offer
Q. I have a question about the offer that hasn’t been answered here – who should I contact?
A. We have a special phone number for the HUGGIES PULL-UPS® Toilet Training Starter Kit offer. If you have a question that hasn’t been answered here, please call 0800 845 623 between 8:30am and 5pm , Monday-Friday. Our Consumer Advisory Service (the number that is listed on HUGGIES PULL-UPS® packs) is unable to answer questions about the HUGGIES PULL-UPS® Toilet Training Starter Kit Offer.
Questions about HUGGIES® Club Membership
Q. I want to participate in this offer but have forgotten my HUGGIES® Club password, and I can’t sign-up again because I’m already a member under my existing email address.
A. If you have forgotten your password, you can send yourself an email containing your password by clicking on “Forgotten password?” in the Sign In page. If you do not receive this email within a few minutes, please check your “Junk Mail” or “Spam” folder. Some email programs automatically filter out computer generated emails. Alternatively, you may wish to contact HUGGIES® for assistance, on 0800 733 703.
Q. My email address has changed and I don’t have access to it anymore. How do I login?
A. If you no longer have access to your original email address you previously used, you can sign in and reset your email address.
Q. How do I check my membership details?
A. If you have already signed in to the HUGGIES® website, you will notice a “My Huggies” link in a green bar at the top right hand corner of the page. By clicking on it, it will take you to your profile page where you’ll be able to view all your membership activities (e.g. promotions which you’ve joined, baby name or recipe lists that you have shared with others). In order to update your membership details, you will need to click on the “My details” tab on the left side. This will take you to a page where you can update your contact details and email address at any time. If you are not signed in, you will not be able to see this area.
Q. How do I cancel my membership?
A. You may cancel your membership anytime by first signing in, then clicking on the “My details” tab on the left side. Under “Account Details”, there is a link for you to select “Cancel My Membership.” Please note that if you cancel your membership, you won’t be able to download the claim form for the HUGGIES PULL-UPS® Toilet Training Starter Kit offer. You must be a member in order to claim a HUGGIES PULL-UPS® Toilet Training Starter Kit.
Terms and Conditions | Frequently Asked Questions
